Privacy & Return Policy

Thank you for your interest in The RBL Group, Inc. (“RBL”) and our website located at https://www.rbl.net (the “Site”). RBL provides the RBL service through the Site. Such service and Site are collectively referred to in this Agreement as the “Service.” We are pleased to provide this privacy policy to inform you of our practices with respect to how we collect and use personally identifiable information through our products, services, and websites that refer to this Privacy Policy.

What We Collect

The data that we regularly collect about visitors to the Site (e.g., IP address, browser type, pages accessed, duration of visit, etc.) does not necessarily enable us to personally identify you, and that is not our intention. We do collect personally identifiable information about you, such as your name, company, title, e-mail address, and phone number, but only if you voluntarily provide it by either submitting a form registering with us.

Automated-Collection Information

To facilitate your use of the Service, RBL may automatically collect certain types of information when you access or use the Service. For example, in order to provide you with the Service, we may collect information about your use of the Service. In order to collect this data, RBL may utilize our software and other automated tools and files such as “cookies.” These Cookies do not contain confidential information directly, but allow us to identify you with your account as you use different areas of our Website or Platform. We may also employ the use of hidden images (a.k.a. image pixels) in emails to track deliverability and open rates. If you disable our ability to use automated tools and files, your ability to access and use all or part of the Service may be limited or disabled completely.

Use of Information

RBL uses your personally identifiable information primarily to provide you with the Service and to provide customized content on the Service that is of interest to you. The information is also used to verify your authority to access the Service and to contact you when reasonably necessary. RBL may also use any information you have provided as reasonably necessary to administer or provide customer support for the Service, and to provide you with periodic printed or e-mail communications about new products and services, discounts, special promotions or upcoming events if you have opted for this communication. You may opt-out of receiving some or all non-Service related communications by updating your profile on the Service.

Disclosure

We are not in the business of selling personal information about our users to third parties. We may disclose personal information to third-party service providers (e.g., payment processing and data storage and processing facilities) that assist us in our work. We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their functions. We may also disclose personal information if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others. In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of our business assets.

Affiliated Businesses

Although we do not presently have a parent company or any subsidiaries, joint venture partners, or other companies that we control or are under common control with (collectively, "affiliates"), we may in the future. We may share some or all of your personal information with our affiliates, in which case we will seek to require those affiliates to honor this privacy policy as well as your consent.

Links

For your convenience, we may provide links to certain third party websites or referrals to certain third parties’ products or services. If you choose to visit a third party’s website or use its products or services, please be aware that the third party’s privacy policy, and not the RBL privacy policy, will govern your activities and any information you disclose while interacting with the third party.

Security

Because any other personally identifiable information you submit to RBL is purely voluntary and should not be of a particularly sensitive nature, we employ our standard security measures with respect to this information, including but not limited to military-grade encryption methods. RBL user accounts are secured by user-created passwords, which are hashed and salted to protect said passwords. Although we follow best practices, please note that RBL cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

Choice

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving commercial email from us by sending us an email or by writing to us at the address given at the end of this policy. Additionally, if you do not wish to be notified by telephone or postal mail regarding products, services, events, programs, and offers that we believe you may find of interest, you may opt-out from such communications by sending us an email or by writing to us at the address given at the end of this policy.

Public Forums

RBL may make forums, message boards, and other interactive features available to users. Any information disclosed in these areas, or otherwise submitted to RBL for publication, becomes public information and is no longer within the shield of this privacy statement. Use extreme caution when disclosing personal information through any of the above-mentioned communication mechanisms.

No Collection of Information From Children

We do not knowingly collect personal information from children under the age of 13. By providing personal information to us through our Site, you represent that you are 13 years of age or older.

International Visitors

Our Site is hosted in the United States and is generally intended for United States visitors. If you visit from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring Personal Information to the United States. The United States does not have the same data protection laws as the EU and some other regions. By providing Personal Information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.

Your Rights

You have the right to ask us not to process your personal information for marketing purposes. These rights include:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights related to automated decision making and profiling

You can exercise your right to prevent such processing by checking or unchecking various boxes on submission forms that we use to collect personal information about yourself. You can also exercise the right at any time by contacting us at privacy@rbl.net.

Policy Changes

RBL reserves the right to change this privacy policy, and will post any revisions on the Site. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Site will be subject to the then-current privacy policy.

Legal Notices

This Privacy Policy is subject to the terms in our Terms of Service, available for review at https://www.rbl.net/terms-of-use, including terms regarding limitations on damages, disclaimers of warranties, and resolution of disputes. Our Terms of Service take precedence over any conflicting provision in this Privacy Policy. This Privacy Policy is governed by the laws of the State of Utah, excluding any conflicts of law principles. Any legal actions against RBL must be commenced in the State of Utah within one year after the claim arose.

Return Policy

If you purchased an item from The RBL Marketplace on RBL.net and are unsatisfied with your purchase please contact RBL to discuss the matter.

Questions

If you have any questions about our privacy practices, please feel free to contact us at:

The RBL Group, Inc.
Attention: Data Protection Officer
180 North University Ave
Suite 270
Provo, UT 84601, U.S.A. privacy@rbl.net